A Partnership for Texas, By Texas

A Groundbreaking Collaboration

These two Texas products deliver advanced tools and services to enhance data management and utilization across K-12 education. Nearly 900 ASCENDER districts and charter schools gain access to local data visualizations to drive data-based decision-making at the classroom, campus, and district levels. Educators gain access to information in one centralized location, reducing time spent analyzing data.

Creating opportunities for a more effective K-12 Texas education system

Districts & Charter Schools

New capabilities, efficiency, support structure, and data insights to improve effectiveness and student outcomes.

Regional Education Centers

Modernized ASCENDER and paths for developing wraparound services & applications.

ASCENDER

Infusion of resources & expertise to deliver critical product updates.

The Exchange

Offer innovative tools and interoperability to nearly 900 districts across the state.

ASCENDER data into The Exchange

All the data you create and using in your ASCENDER applications will be available in The Exchange applications and more.

Onboarding Timeline

See FAQ section to know which districts are in each onboarding window

FAQs

Security
  • The Ed-Fi Technology Suite protects data confidentiality and integrity
  • The Exchange will attain TX-RAMP Certification
  • Exchange partners managing data have security certifications, including SOC-2 and provisional TX-RAMP certification.
  • The Exchange will utilize role-based access controls and application-based data access to enforce least privilege access to student information.
  • Districts and charter schools own their data, so they retain decision-making power around who accesses and uses their data and in what fashion. This allows participants to monitor and manage exactly who has access to which pieces of data at all times.
Onboarding windows

Onboarding Wave

ESCs

Count of Districts & Charter Schools

November 2024

1, 4, 8, 11, 14

179

December 2024/January 2025

9 and 13

60

March 2025

2, 5, 6, 7, 10, 12, 20

339

April 2025

3, 15, 16, 17, 18 and

SIS or BIS only

202

Customer Support

Support Type

Issues to Address

Actions to Take

District Level Help

Login credentials, data not loading, questions about what products are available, first line of questioning

Contact your district’s technology team

Tier 1 Support (ESC)

Data quality questions, concerns about products/connections, how to login to The Exchange

Contact your ESC support representative for The Exchange or ASCENDER by phone, email, or submitting a Jira ticket (insert TCC URL)

Tier 2 Support (Exchange)

Questions on data flow to The Exchange, further investigation into issues with products, Exchange training, and support

Escalated from Tier 1 Exchange team

Tier 2 Support (ASCENDER)

Questions on ASCENDER API, data flow from ASCENDER to Exchange

Escalated from Tier 1 TCC team

Tier 3 Support (Exchange)

Data quality issues and errors

Escalated from Tier 2 Exchange team

Tier 3 Support (ASCENDER)

Data flow issues, disconnections, errors

Escalated from Tier 2 TCC team

What is in the Base Offering vs. Additional Applications and Services?

Base Offering

Infrastructure

  • Hosted Ed-Fi ODS
  • Data Warehouse
  • Tech Console
  • SSO Federation

Features

  • Exchange Community
  • Leadership Analytics
  • Rally
  • Student Passport
  • Data Health Check
  • 3rd Party App Integration
  • Assessment Data Loading
  • Onboarding Support

Free through August 31, 2026

Additional Applications and Services (Base Offering Plus)

ESC Apps

  • CCMR-Insights
  • Results Driven Accountability
  • Edvise

Customization

  • Data Warehouse as-a-service
  • Business Intelligence/ Custom Dashboard Build
  • Customized Support and Data Loading

Optional and additional cost to districts & charter schools


Learn More About all The Exchange Products

Product Catalog